Change the Process of Engagement with your customers!

A State of the Art application with Business Intelligence, VIAPROM helps managing the complete database of your Customer in a seamless way and enables you to interact with your Customers thereby keeping the Customers engaged with your product and services all the time. VIAPROM Solutions completely eliminates the hardship of storing the Customer database and associated records manually. It helps in tracking the Customer data and their previous purchases like never before and provides you with an option of launching your very own State of the art LOYALTY Program.

Creating Success Stories every Single Day

CRM Solutions

VIAPROM's Cloud based CRM Solutions provides a unified platform where you can store information about your customers which can be extracted and analyzed to build a business strategy that will ensure long term growth.

Key Features

Real time Unified reports
across geographies

Primary Retail
Segmentation

Recency, Frequency,
Value (RFV) Filtering

High value
Frequent Shoppers Filtering

Low value
Frequent Lapsed Filtering

Life stage: Young Adult and
Family Filtering

Gender Classification
Segmentation

Location Based
Purchase Analyzer

Track sales on the go or
from any location

VIAPROM CRM Solutions is the process a business uses to study and learn more about customers’ needs and purchasing behaviors in order to develop stronger and longer-lasting relationships with them. In today’s world implementing CRM solutions might involve considerable time and expense, but with VIAPROM you can launch your own CRM Program on the fly backed by the most advanced technology.

Know More

Loyalty Program Management

With best-in-class VIAPROM Loyalty Management system you can create and execute unique customer engagement programs, effectively manage memberships and rewards, interact with customers across multiple channels and track loyalty system performance.

Key Features

Create a Digital
Loyalty Program
for your
Business

Total
Customer
Insight

Flexible
Program
Management

Unlimited
Business
Rules

Omni
Channel
Interaction

Rewards &
Redemption
Management

Easy
Member
Self-Service

Dynamic
Partner
Management

Progressive
Administration
& Reporting

VIAPROM Loyalty Management Solutions is dynamic with multiple options is way ahead of its peers. Building relationships with your best customers is quite easy and simple with VIAPROM Loyalty Solutions. It helps our Clients to understand their customer’s shopping patterns and reward them for their loyalty.

Know More

Business Intelligence

VIAPROM Business Intelligence (BI) covers a broad spectrum of technologies that gathers business related data and converts them into meaningful information and reports that can be used for smarter decision making. Business Intelligence tools consist of a data warehousing mechanism, querying and reporting framework and user friendly dashboards with drill down capabilities. VIAPROM Business Intelligence helps in improving business process efficiencies. It also helps in trend analysis and future planning in ways that can completely transform your business.

Key Features

Data Mining &
Profiling

Statistical
Analysis

Quantitative
analysis

Testing for
Buisness Intelligence

Predictive
Modeling

Predictive
Analytics

Get the most out of

VIAPROM BI & Analytics

VIAPROM helps business to build, deploy maintain, secure, manageable, scalable Business Intelligence solutions using a wide stack of BI Technologies and tools. It can be ideally used to gain insights, automate and optimize business processes. We offer end-to-end business intelligence consulting employing a diverse BI tech stack including SQL, AWS Redshift, Spark, Hive, SSIS, SSAS, Pentaho, Tableau, QlikView, Power BI, Excel, MicroStrategy, and more. Our BI specialists are well-versed in data extraction, data aggregation, data grouping, data modeling, data visualization, which they use to produce comprehensive reports and garner actionable outputs for your business. Our BI specialists implement data warehousing and reporting solutions, as well as integrate and customize the existing BI software to provide you with adequate answers to your business questions.

Know More

Campaign Manager

VIAPROM Campaign Management helps to manage the Campaigns and deliver the Right Message to the right Audience over the Right Channel. It optimizes the campaign planning process, simplifies management, automates execution of multi-channel and facilitates tracking and measuring campaign performance.

Reach Out

to Your Valued

Customers

Plan Multi-Stage
Campaigns

Design Multi-Channel
Campaigns

Manage
Campaign Workflows

Target
the Right Customer

Test Prepared
Campaign

Run Omni-Channel
Communication

Manage & Control
Campaign Budget

Monitor & Track
Campaign Progress

Report & Analyze
Campaign Results

When was the last time you reached out to your existing customers?

Because out of sight, is indeed out of mind. The longer you go without communicating with your customers, the less likely he/she is to purchase from you. VIAPROM Campaign Manager helps you reachout seamlessly while maintaining supreme Brand Positioning.

Tailor made Pricing for every Organisations